• Provide exceptional customer service by responding to inquiries and resolving issues.
• Assist customers with product information and services offered.
• Handle customer complaints and provide solutions to enhance customer satisfaction.
• Document customer interactions and transactions in the database.
• Collaborate with team members to improve customer service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Ability to handle stressful situations with a calm demeanor
• Qualities and Traits: Positive attitude and a willingness to learn