Customer Service Representative
Trinity Workforce Solutions, Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues efficiently.
- Maintain a positive and professional attitude at all times.
- Document interactions and feedback in the customer management system.
- Preferably college graduates but undergraduates with proven experience in US Mortgage are also welcome
- Minimum 2 years of experience in US Mortgage accounts in a BPO/outsourcing or related setting
- Prior experience in Purchase or Refinance Processing highly preferred
- Candidates with backgrounds as Mortgage Associates, Loan Processors, or Customer Service Representatives (handling US mortgage clients) encouraged to apply
- Strong phone/customer interaction skills are a big plus
- Must be willing to work onsite in Alabang Town Center (Night Shift)
Chynee Arellano
Recruitment SpecialistTrinity Workforce Solutions, Inc.
Active within three days
Working Location
Alabang Town Center. Commerce Avenue, corner Madrigal Ave, Muntinlupa, 1780 Metro Manila, Philippines
Posted on 09 September 2025
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