Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Assist customers with inquiries, troubleshooting, and product information.
- Maintain a positive attitude while resolving issues efficiently.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor's degree in Business Administration, Communications, or related field.
- Experience Level: 1-3 years of customer service experience, preferably in a fast-paced environment.
- Skills and Competencies: Strong communication, problem-solving skills, and proficiency in customer relationship management (CRM) software.
- Working Conditions: Primarily an office environment with possible remote options; may involve shift work.
- Qualities and Traits: Empathetic, patient, and detail-oriented; ability to work well under pressure.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 29 August 2025
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