Customer Service Representative
Seaquest Logistics Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide product information and troubleshoot issues.
- Maintain a positive and professional attitude.
- Document customer interactions and feedback in the system.
- Assist with order processing and returns.
- Collaborate with team members to improve service efficiency.
- Meet or exceed performance metrics and goals.
Requirements
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: 1-3 years of customer service experience.
- Skills and Competencies: Strong problem-solving and technical skills, exceptional people skills, and ability to work well in teams.
- Working Conditions: Fast-paced environment, may require flexible hours.
- Qualities and Traits: Strong communication, empathy, patience, and a customer-focused mindset.
- Recent graduates are encouraged to apply.
Seaquest Logistics
HR OfficerSeaquest Logistics Inc.
High response rate
Working Location
Tablon. Tablon, Cagayan De Oro City, Misamis Oriental, Philippines
Posted on 30 May 2025
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