• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Provide information about products and services to customers.
• Handle customer complaints and resolve issues effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: Entry-Level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathy, patience, and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work in a fast-paced environment.
• Working Conditions: Requires availability to work flexible hours, including evenings and weekends.