• Assist customers with inquiries and provide resolutions to their issues.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer requests and follow up to ensure satisfaction.
• Document customer interactions and update account information as necessary.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry Level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and a positive attitude towards handling customer concerns.
• Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.