Customer Service Representative
StackPH
Job Description
- Assist customers with inquiries via phone, email, and chat.
- Resolve customer issues efficiently and effectively.
- Maintain a positive, empathetic attitude toward customers.
- Document customer interactions and feedback.
- Collaborate with team members to improve service processes.
- Provide product information and support to enhance customer experience.
- Educational Qualifications: Must possess a High/Senior High School diploma.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Strong English communication skills, both verbal and written; proficiency in customer service protocols.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information about products/services.
- Working Conditions: Office environment with potential for remote work; regular customer interaction.
- Qualities and Traits: Excellent interpersonal skills, patience, problem-solving abilities, and a positive attitude.
acebron marc
HR ManagerStackPH
Active within three days
Working Location
Concentrix Spark Place Cubao Recruitment Site
Posted on 07 October 2025
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