Customer Service Representative
Lexie Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
- A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services.
- They serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication and problem-solving.
- CSRs handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalate complex cases when necessary.
- The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment.
- Proficiency in customer relationship management (CRM) systems and a commitment to customer satisfaction are key to success in this position.
HR Juliana De Guzman
HR OfficerLexie Staffing co.
Reply 4 Times Today
Working Location
Metro Manila. Metro Manila, Philippines
Posted on 02 October 2025
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BPO & Call Center
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