Customer Service Representative
Dynamic Talent Solutions
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues and complaints efficiently.
- Document interactions in the customer relationship management system.
- Collaborate with team members to improve service quality.
- Maintain a positive attitude and professional demeanor.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: Less than 1 year of experience in customer service roles.
- Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Primarily office-based with occasional remote work options.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.
Sharmaine Gregorio
Delivery LeadDynamic Talent Solutions
Active today
Working Location
Manila Metropolitan Area. Manila Metropolitan Area, Philippines
Posted on 30 January 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Dynamic Talent SolutionsДин52.8-61.6K[Monthly]
On-site - Manila1-3 Yrs ExpBachelorFull-time
Jireh Ephraim QuiwaRecruitment Specialist
Customer Support
Topserve Service Solutions, Inc.Дин26.4-35.2K[Monthly]
On-site - ManilaFresh Graduate/StudentBachelorFull-time
Leonila AlejoRecruiter
Customer Service Representative
Telesys BPOДин26.4-52.8K[Monthly]
On-site - ManilaNo Exp RequiredHigh/Senior High SchoolFull-time
Justine CabralesHR Officer
Native Spanish Speaker - Customer Service
V-Call Center Link Inc.Дин114.5K[Monthly]
On-site - Manila<1 Yr ExpDiplomaFull-time
VCC Link Inc.Digital Marketing
Customer Service Representative
Speedmax Intl Cargo Solutions CorpДин26.4-35.2K[Monthly]
On-site - ManilaFresh Graduate/StudentBachelorFull-time
Jean GerbeseHR Manager
Dynamic Talent Solutions
Unfinanced / Angel
<50 Employees
Human Resources & Recruitment
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.