Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Description
- Assist customers with inquiries and resolve issues efficiently.
- Maintain a high level of professionalism and empathy in all interactions.
- Document customer interactions and feedback accurately.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
- Work flexible hours, including evenings and weekends.
Requirements
- Educational Qualifications: At least HS Graduate (OC)/SHS Graduate
- Experience Level: At least 6 months BPO experience
- Skills and Competencies: Proficiency in English, outstanding customer service skills, and a strong work ethic are essential.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
- Qualities and Traits: Must be empathetic, patient, and possess excellent communication skills.
Daniela Alaba
HR ManagerSynlink Recruitment Outsourcing Co. Inc.
Active today
Working Location
Greenfield District. H3H3+PQC, Mayflower St, Mandaluyong City, 1550 Metro Manila, Philippines
Posted on 03 September 2025
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