Description

• Assist customers with inquiries regarding products and services.
• Provide accurate information and resolve issues in a timely manner.
• Maintain customer records and update account information.
• Collaborate with team members to improve service delivery.
• Handle customer feedback and escalate complaints when necessary.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: Fresh Graduate or 0-1 years of relevant experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patient, empathetic, and detail-oriented.
• Responsibilities and Duties: Ability to work in a fast-paced environment.