• Provide outstanding customer service through various communication channels.
• Assist customers with inquiries, complaints, and product information.
• Maintain a positive and professional demeanor in all interactions.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to ensure customer satisfaction and operational excellence.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and a customer-oriented mindset.
• Responsibilities and Duties: Ability to handle multiple tasks efficiently.