• Provide exceptional customer service to healthcare clients and patients.
• Assist customers with inquiries, issues, and account management effectively.
• Maintain up-to-date knowledge of healthcare services and company policies.
• Document interactions with clients and follow up on issues as needed.
• Contribute to team performance through effective communication and collaboration.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Less than 1 year of experience in customer service
• Skills and Competencies: Proficient in English language, strong customer service skills
• Responsibilities and Duties: Able to multitask and manage time effectively in a fast-paced environment
• Qualities and Traits: Positive attitude, strong interpersonal skills, and the ability to empathize with clients