Customer Service Representative

Lexie Staffing co.

Дин43.2-51.8K[Monthly]
On-site - Makati<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave

  • Work-Life Balance

    Flexible Hours

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  • A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services. They serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication and problem-solving. CSRs handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalate complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in customer relationship management (CRM) systems and a commitment to customer satisfaction are key to success in this position.
Interpersonal SkillsCall CentreCustomer ServiceOrganizational SkillsProblem Solving
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HR Juliana De Guzman

HR OfficerLexie Staffing co.

More than ten replies today

Working Location

Ayala North Exchange Tower Two. 111 Salcedo, Legazpi Village, Makati, Kalakhang Maynila, Philippines

Posted on 09 October 2025

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Lexie Staffing co.

Pre-Series A

101-500 Employees

BPO & Call Center

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Lexie Staffing & Business Consulting Company

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