Customer Service Representative
Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, complaints, and product information.
- Resolve issues efficiently while maintaining a positive attitude.
- Document interactions and update customer records accurately.
- Collaborate with team members to enhance service processes.
- Meet performance targets and contribute to team goals.
Requirements
- Educational Qualifications: A Bachelor's degree in any field is required.
- Experience Level: Less than 1 year of relevant customer service experience.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Primarily office-based, with occasional remote work opportunities.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
Cheska Jaime
FounderStaffing co.
More than ten replies today
Working Location
ConcentrixAyala North Exchange - Tower 2, 6798 Ayala Avenue, Corner V.A. Rufino St, Makati City, 1226 Metro Manila, Philippines
Posted on 03 September 2025
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Pre-Series A
101-500 Employees
BPO & Call Center
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