Client Engagement Specialist

Metacom Business Process Outsourcing Solution Inc.

Дин26.4-35.2K[Monthly]
On-site - Makati1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Life Insurance, HMO

  • Others

    Company Social Events, Office Parties

  • Perks Benefits

    Company Equipment

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and accurately.
  • Maintain a positive attitude while managing high call volumes.
  • Document interactions in the customer relationship management system.
  • Collaborate with team members to improve service processes.
  • Assist in training new team members as needed.

Requirements

  • Educational Qualifications: High School Diploma/ALS Graduate/College graduate/College Undergraduate
  • Experience Level: 6 mos international bpo experience.
  • Skills and Competencies: Proficient in English, strong communication, eagerness to learn, and compliance with company policies.
  • Working Conditions: Fast-paced office environment, may require sitting for long periods.
  • Qualities and Traits: Friendly, patient, detail-oriented, and adaptable to change.
  • Please submit your resume in ****
English Languageeagernesscompliance
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Carmina Cuala

HR OfficerMetacom Business Process Outsourcing Solution Inc.

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Working Location

Glorietta 1 - Ayala Malls. 205 Hotel Dr, Makati City, Metro Manila, Philippines

Posted on 21 July 2025

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