• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to enhance customer experience.
• Stay updated on product knowledge to effectively address customer needs.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Proficient in English language, strong customer service skills, and familiarity with call center operations.
• Qualities and Traits: Excellent communication skills, patience, and problem-solving abilities.
• Working Conditions: Must be able to work in a fast-paced environment and handle high call volumes.