Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Professional Development
Scholarship Program
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide product information and support to resolve issues.
- Document interactions and maintain accurate records.
- Collaborate with team members to enhance service quality.
- Handle customer complaints with empathy and professionalism.
- Meet performance metrics and contribute to customer satisfaction goals.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No previous experience necessary; training will be provided.
- Skills and Competencies: Proficient in English communication, strong customer service skills.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide information about products/services.
- Working Conditions: Office environment with standard hours; may involve shift work.
- Qualities and Traits: Friendly, patient, and empathetic; able to handle stressful situations calmly.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
More than ten replies today
Working Location
Megaworld Blvd, Mandurriao, Iloilo City, Iloilo, Philippines
Posted on 03 July 2025
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