Customer Service Representative | Retail Account

Alorica

Дин26.6-35.4K[Monthly]
On-site - Ilocos NorteNo Exp RequiredHigh/Senior High SchoolFull-time
Share

Job Description

Description

  • Provide exceptional customer service and support.
  • Handle inquiries via phone, email, and chat.
  • Resolve customer issues promptly and effectively.
  • Maintain accurate records of interactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong communication, problem-solving abilities, and customer-oriented mindset.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment, may involve occasional overtime.
  • Qualities and Traits: Patience, empathy, professionalism, and a positive attitude.
Customer ServiceEnglish LanguageProblem SolvingTeam PlayerOrganizational SkillsInterpersonal Skills
Preview

Ian Arvin Tubban

HR OfficerAlorica

Working Location

2nd floor, Venvi Group of Companies. Valdez Center, Brgy. San Francisco, San Nicolas, 2901 Ilocos Norte, Philippines

Posted on 25 November 2024

Explore similar jobs

View more similar jobs

Alorica

Series C

>1000 Employees

BPO & Call Center

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.