About the role:

Department: Support (CSR)

Location:      Corporate office

Roles and Responsibilities:

• Manage communications with clients and users
• Assist teams with escalations, spot training of other CSR
• Ensure satisfactory handling of support conversations and tickets
• Follow-up with clients for feedback
• Create internal communications with users and members
• Assist with regular CSR operations such as verification, payment processing /verification, etc.

What we offer:

At Camtastic, we are committed to our employees with a range of benefits! Here are some of our core principles:

• A friendly yet professional work environment experience
• Opportunities for OJT and professional development
• Career advancement
• Collaborative and supportive work environment
• Performance-based bonuses and/or commissions
• Profit-sharing for committed individuals over time
• And more..