• Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner.
• Manage a high volume of inbound and outbound calls in a call center environment.
• Maintain a positive and professional attitude while dealing with customers.
• Collect and document customer feedback to improve service processes.
• Collaborate with team members to enhance overall team performance and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Skills and Competencies: Proficient in English language; strong customer service skills
• Skills and Competencies: Excellent problem-solving abilities
• Qualities and Traits: Team player with a strong work ethic
• Skills and Competencies: Familiarity with call center operations is a plus