• Provide exceptional customer service and support to clients via phone, email, and chat.
• Assist customers with their inquiries and resolve issues in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other team members to enhance the overall customer experience.
• Utilize technical skills to troubleshoot problems and provide solutions.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry Level (0–2 years)
• Skills and Competencies: Proficient in English Language
• Skills and Competencies: Strong problem-solving abilities
• Skills and Competencies: Basic account management concepts
• Qualities and Traits: Strong work ethic and eagerness to learn
• Skills and Competencies: Basic technical skills and financial literacy