• Assist customers with inquiries by providing clear and accurate information.
• Handle customer complaints and resolve issues to ensure satisfaction.
• Process orders, forms, and applications efficiently.
• Maintain records of customer interactions and transaction details.
• Collaborate with team members to improve service delivery techniques.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong English communication skills.
• Skills and Competencies: Excellent customer service abilities.
• Skills and Competencies: Familiarity with scheduling systems.
• Skills and Competencies: Experience in call center environments is a plus.
• Qualities and Traits: Friendly, patient, and adaptable attitude.