• Interact with customers to provide assistance and address inquiries.
• Resolve customer complaints in a timely and effective manner.
• Maintain records of customer interactions and transactions.
• Provide feedback on the efficiency of the customer service process.
• Collaborate with team members to improve service quality and customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years of experience in customer service or a related field.
• Skills and Competencies: Strong customer service skills.
• Skills and Competencies: Excellent organizational skills.
• Skills and Competencies: Problem-solving abilities.
• Skills and Competencies: Proficiency in English language.
• Qualities and Traits: Strong interpersonal and communication skills.