Customer Service Representative
StackPH
Job Description
Benefits
Employee Recognition and Rewards
Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Sleeping Quarters
Professional Development
Employee Assistance Program
Time Off & Leave
Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Assist customers with inquiries and resolve issues promptly.
- Provide excellent service via phone, email, and chat.
- 15K Signing Bonus for all September Class
- Maintain product knowledge to address customer needs effectively.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of relevant experience in customer service.
- Skills and Competencies: Strong skills in customer service, scheduling, and technical proficiency. Must demonstrate problem-solving abilities, effective communication in English, and team collaboration.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, schedule appointments, and provide product information.
- Working Conditions: Office environment; may involve call center duties.
- Qualities and Traits: Must be a proactive team player, financially literate, and possess strong interpersonal skills.
Artuz Mark
HR ManagerStackPH
More than ten replies today
Working Location
Talisay. Talisay, Cebu, Philippines
Posted on 05 September 2025
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