Customer Service Representative

StackPH

Дин35.1-52.7K[Monthly]
On-site - Cebu<1 Yr ExpEdu not requiredFull-time
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Job Description

Description

  • Assist customers with inquiries and resolve issues promptly.
  • Provide product information and support to enhance customer experience.
  • Handle complaints with empathy and professionalism.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service efficiency.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: A degree is not required; basic educational background is sufficient.
  • Experience Level: Less than 1 year of experience in customer service roles.
  • Skills and Competencies: Proficient in customer service, technical skills, and call center operations; strong interpersonal and account management skills; financial literacy is a plus.
  • Responsibilities and Duties: Handle customer inquiries, provide back office support, and maintain customer satisfaction.
  • Working Conditions: Typically office-based with potential for remote work; may involve shift work.
  • Qualities and Traits: Team player, excellent communication skills, adaptable, and solutions-oriented.
Customer ServiceTeam PlayerTechnical SkillsCall CentreBack Office SupportInterpersonal SkillsEnglish LanguageAccount ManagementFinancial Literate
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Artuz Mark

HR ManagerStackPH

More than ten replies today

Working Location

Talisay. Talisay, Cebu, Philippines

Posted on 03 September 2025

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Pre-Series A

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