Customer Service Representative

Miranda HR

Дин35.3-53K[Monthly]
On-site - Cebu<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Employee of the Month Award, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Perks Benefits

    Gym Membership

  • Professional Development

    Job Training

  • Time Off & Leave

    Family Medical Leave, Sick Leave, Vacation Leave

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Description

  • Assist customers with inquiries and resolve issues promptly.
  • Manage customer accounts and process transactions accurately.
  • Provide product information and recommendations.
  • Maintain a positive and professional demeanor in all interactions.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance service quality.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: Less than 1 year of experience in customer service.
  • Skills and Competencies: Proficient in English, skilled in problem-solving, and adept in scheduling.
  • Working Conditions: Call center environment with flexible hours.
  • Qualities and Traits: Team player, empathetic, and able to work under pressure.
English LanguageCustomer ServiceSchedulingProblem SolvingTeam PlayerCall CentreAccount Management
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kelvin ostan

HR OfficerMiranda HR

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Working Location

ResultsCX - Newtown. 8256+4QC, One World Center Building, Mactan Newtown, Newtown Blvd, Lungsod ng Lapu-Lapu, 6015 Lalawigan ng Cebu, Philippines

Posted on 27 August 2025

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