A centers on being the main point of contact for customers, resolving their issues, answering questions about products/services, and processing orders or returns.

• With a Bachelor's Degree in Business, Operation or a related field
• -1-2 years experience as Tech support
• -Excellent verbal and written communication skills.
• -Excellent interpersonal and customer service skills.
• -Professional and pleasant telephone manner.
• -Ability to explain technical issues to technical and non-technical employees and customers.
• -Strong analytical and problem-solving skills.
• -proficient with Microsoft Office Suite or related software