Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Engage with customers to resolve inquiries and issues.
- Provide accurate information about products and services.
- Maintain a positive and professional attitude at all times.
- Utilize CRM software to document customer interactions.
- Collaborate with team members to improve service delivery.
- Meet individual and team performance goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficient English language skills, excellent customer service abilities, and strong problem-solving skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Fast-paced call center environment with shift work.
- Qualities and Traits: Strong communication skills, patience, empathy, and a proactive attitude.
Christine Joy Rivera
Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.
Replied 1 minute ago
Working Location
Insular Life Cebu Business Center. Cebu City, 6000 Cebu, Philippines
Posted on 28 July 2025
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