Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Sick Leave, Vacation Leave, Volunteer Time Off
Work-Life Balance
Flexible Hours
Description
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with product information and troubleshooting.
- Maintain accurate records of customer interactions.
- Resolve issues promptly while ensuring customer satisfaction.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High school graduate or Bachelor's Degree in any field is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Handle customer inquiries, process orders, and resolve complaints.
- Working Conditions: Office environment, potential for remote work with flexible hours.
- Qualities and Traits: Patience, empathy, and a customer-focused attitude are essential.
Christine Joy Rivera
Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.
Active within three days
Working Location
Insular Life Cebu Business Center. Cebu City, 6000 Cebu, Philippines
Posted on 24 July 2025
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