CSR – Cagayan de Oro (CDO)
V-Call Center Link Inc.
Job Description
- Handle inbound and/or outbound customer calls, chats, or emails
- Assist customers with product/service information, billing concerns, and technical issues
- Resolve issues with empathy, professionalism, and efficiency
- Accurately document customer interactions and update records in the system
- Meet performance targets for quality, customer satisfaction, and productivity
- Escalate unresolved issues when needed, following proper protocols
- Senior High School graduate or completed at least 2 years in college
- Strong English communication skills (verbal and written)
- At least 6 months BPO experience preferred, but fresh graduates are welcome
- Customer-focused with good problem-solving skills
- Willing to work onsite in CDO
- Amenable to night shifts, shifting schedules, and weekend/holiday work
VCC Link Inc.
Digital Marketing V-Call Center Link Inc.
Reply 0 Times Today
Working Location
Cagayan De Oro City. Cagayan De Oro City, Misamis Oriental, Philippines
Posted on 17 July 2025
Explore similar jobs
View more similar jobsCustomer Service Representative
Lexie Staffing co.Дин25.9-34.6K[Monthly]
On-site - CagayanNo Exp RequiredHigh/Senior High SchoolFull-time
keithrussel vizcarraHR Officer
Step Into Success! Opportunity is Here at CDO as a Customer Service Represent...
ConcentrixДин17.3-25.9K[Monthly]
On-site - CagayanNo Exp RequiredHigh/Senior High SchoolFull-time
CRISTINE ABIGAIL CAPONHR Officer
Customer Service RepresentativeUrgent
Pioneer Development Inc.Дин34.6-43.2K[Monthly]
On-site - Cagayan1-3 Yrs ExpDiplomaFull-time
Bismay DasHR Manager
Customer Service Representative
Scoutstaff Inc.Дин86.5-95.1K[Monthly]
On-site - CagayanNo Exp RequiredEdu not requiredFull-time
Maui Khate SigueHR Officer
Customer Service Representative
Risewave Consulting Inc.Дин27.7-34.6K[Monthly]
On-site - Isabela<1 Yr ExpHigh/Senior High SchoolFull-time
Shai GapasHR Officer
V-Call Center Link Inc.
51-100 Employees
Recruitment Firm
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.