Customer Service Representative
STO Global Fast Express Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Assist customers with inquiries via phone, email, and chat.
- Resolve issues and provide information about products and services.
- Maintain customer records and document interactions in the CRM system.
- Work collaboratively with team members to enhance customer satisfaction.
- Provide feedback to improve processes and customer experience.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: No prior experience required; training provided.
- Skills and Competencies: Excellent customer service skills, strong command of the English language.
- Working Conditions: Office environment, may require evening or weekend shifts.
- Qualities and Traits: Empathetic, patient, proactive, and able to handle stress effectively.
Jerwin Casio
HR OfficerSTO Global Fast Express Philippines
Active within three days
Working Location
Lot 11 F-1-C, Camalig, Meycauayan, Bulacan, Philippines
Posted on 21 July 2025
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