• Assist customers with inquiries regarding healthcare services and products.
• Provide exceptional customer service and support via phone, email, and chat.
• Resolve customer issues with empathy and efficiency, ensuring a positive experience.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Less than 1 year
• Skills and Competencies: Proficiency in English language, strong customer service skills
• Qualities and Traits: Excellent communication skills, empathetic approach to customer needs
• Responsibilities and Duties: Ability to work in a fast-paced environment and adapt to various customer scenarios