• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers with inquiries, issues, and product information.
• Resolve customer complaints effectively and efficiently.
• Document customer interactions in the database for future reference.
• Collaborate with team members to improve service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficient in English Language, Customer Service, and Problem Solving
• Qualities and Traits: Strong Work Ethic and Excellent People Skills
• Responsibilities and Duties: Familiarity with Call Centre operations is a plus