Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer service through various channels (phone, email, chat).
- Resolve customer inquiries and issues promptly and effectively.
- Maintain accurate records of interactions and transactions.
- Collaborate with team members to improve customer experience.
- Conduct follow-ups to ensure customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service or related roles.
- Skills and Competencies: Proficient in English, excellent communication skills, problem-solving abilities, and strong interpersonal skills.
- Working Conditions: Office environment, may involve extended hours of phone communication.
- Qualities and Traits: Patient, empathetic, detail-oriented, and adaptable.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 7 Times Today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 30 June 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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