Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and resolve issues promptly.
- Document interactions and feedback in the system.
- Collaborate with team members to enhance customer satisfaction.
- Adhere to company policies and maintain professionalism at all times.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: 1-3 years of experience in customer service or related roles.
- Skills and Competencies: Excellent communication, problem-solving, and conflict resolution skills.
- Working Conditions: Office environment; may require flexible hours.
- Qualities and Traits: Empathetic, patient, detail-oriented, and team player.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
Replied 1 minute ago
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 24 June 2025
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