Customer Service Representative

Bossjob

Дин44.7-71.5K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Share

Job Description

Description

  • Respond to customer inquiries via phone, email, and chat.
  • Assist customers with product information and order status.
  • Resolve customer complaints and provide effective solutions.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and provide feedback for improvement.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service or account management.
  • Skills and Competencies: Strong customer service and problem-solving skills, excellent people skills, and technical proficiency.
  • Working Conditions: Fast-paced environment requiring adaptability and teamwork.
  • Qualities and Traits: Strong work ethic, empathy, and a positive attitude.
Customer ServiceAccount ManagementStrong Work EthicPeople SkillsTechnical SkillsProblem Solving
Preview

Shania O.

Client Success ManagerBossjob

Reply 1 Time Today

Working Location

Bossjob Philippines. 22/F, SM Aura Tower, 4 McKinley Pkwy, Taguig, Metro Manila, Philippines

Posted on 24 June 2025

Explore similar jobs

View more similar jobs

Bossjob

Pre-Series A

51-100 Employees

Human Resources & Recruitment

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.