Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints in a timely manner.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Assist with order processing and tracking.
- Ensure customer satisfaction and loyalty.
Requirements
- Educational Qualifications: A high school diploma or equivalent is required.
- Experience Level: No prior experience necessary; entry-level position.
- Skills and Competencies: Proficiency in English, financial literacy, and back-office support skills.
- Working Conditions: Fast-paced office environment with potential for remote work.
- Qualities and Traits: Strong communication skills, patience, attention to detail, and problem-solving abilities.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
Just replied
Working Location
1880 Building, Eastwood City Cyberpark. G Flr., Unit 103 International Centre For Inf, 1800, Eastwood Ave, Quezon City, 1110, Philippines
Posted on 20 June 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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