Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Resolve complaints efficiently while maintaining a positive attitude.
- Document interactions and feedback in the system accurately.
- Collaborate with team members to improve processes.
- Maintain up-to-date knowledge of products and services.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficiency in English, strong communication skills, and a team player attitude.
- Working Conditions: Office environment with regular hours; may require remote work flexibility.
- Qualities and Traits: Patience, empathy, problem-solving skills, and a positive demeanor.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
Reply Today 0 Times
Working Location
Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines
Posted on 19 June 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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