Customer Service Representative

Fastrust Services, Inc.

Дин27-36.1K[Monthly]
On-site - Manila1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Assist customers with inquiries and issues via phone, email, and chat.
  • Provide accurate product information and support for troubleshooting.
  • Maintain a positive and professional demeanor in all interactions.
  • Document customer interactions and follow up as necessary.
  • Collaborate with team members to improve service quality.

Requirements

  • Educational Qualifications: College Graduate; associate's degree preferred.
  • Experience Level: 1-2 years in customer service or related field.
  • Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
  • Working Conditions: Primarily office-based, with possible remote options; must handle multiple inquiries.
  • Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Customer Service
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Jernalyn Casquio

HR OfficerFastrust Services, Inc.

Active within three days

Working Location

Tondo. Tondo, City Of Manila, Metro Manila, Philippines

Posted on 18 June 2025

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