Customer Service Representative
Metacom Business Process Outsourcing
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues and provide accurate information.
- Maintain a positive and professional attitude.
- Document customer interactions and feedback.
- Collaborate with team members to enhance service quality.
- Participate in training sessions to improve product knowledge.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Excellent communication, problem-solving abilities, and familiarity with CRM software.
- Working Conditions: Primarily office-based with possible remote options.
- Qualities and Traits: Friendly demeanor, patience, and strong attention to detail.
Brenny Lamban
HR ManagerMetacom Business Process Outsourcing
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Working Location
Libis Recruitment Hub: G/F Terra Tower, Bridgetowne Libis, Quezon City, Robinsons Tera Tower. Bridgetowne West, C5 Road, Ugong Norte, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Posted on 16 June 2025
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Metacom Business Process Outsourcing
Unfinanced / Angel
101-500 Employees
BPO & Call Center
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