Customer Service Representative
Nicoshayne Employment Agency Company
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with product information, troubleshooting, and order processing.
- Maintain accurate records of customer interactions and feedback.
- Work collaboratively with team members to resolve issues.
- Provide exceptional service to enhance customer satisfaction and loyalty.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communication, or related field.
- Experience Level: Less than 1 year of experience in customer service or related role.
- Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, outstanding people skills, account management, and organizational skills.
- Working Conditions: Office environment, regular interaction with customers, and potential for varying shifts.
- Qualities and Traits: Empathetic, proactive, adaptable, and a team player.
NICOSHAYNE EMPL AGENCY COMPANY
HR OfficerNicoshayne Employment Agency Company
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Working Location
Colent Marketing Philippines, Inc.. Berton's Place, 46 Sta. Rosa, Quezon City, 1115 Metro Manila, Philippines
Posted on 16 June 2025
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