Customer Service Representative
Metacom Careers
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and issues efficiently and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge to assist customers effectively.
- Handle feedback to improve customer satisfaction.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and maintain satisfaction.
- Working Conditions: Office environment, possible remote options.
- Qualities and Traits: Patient, empathetic, and detail-oriented.
Brian Lamban CSSWB
HR ManagerMetacom Careers
More than ten replies today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 09 June 2025
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