Customer Service Representative

Metacom Careers

Дин63.7-72.8K[Monthly]
On-site - TaguigFresh Graduate/StudentDiplomaFull-time
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Job Description

Description

  • Provide exceptional customer service through various channels.
  • Assist customers with inquiries, issues, and product support.
  • Document interactions accurately in the CRM system.
  • Collaborate with team members to resolve complex issues.
  • Maintain up-to-date knowledge of products and services.
  • Ensure customer satisfaction and foster positive relationships.

Requirements

  • Educational Qualifications: High school diploma or equivalent; a degree in business or related field is a plus.
  • Experience Level: 1-2 years of experience in customer service or call center environment.
  • Skills and Competencies: Proficient in communication, problem-solving, and conflict resolution; familiarity with CRM software.
  • Working Conditions: Primarily office-based; may include evening or weekend shifts.
  • Qualities and Traits: Empathetic, patient, adaptable, and a team player with a positive attitude.
Customer ServiceCall Centre
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Shayne Villaroman

HR ManagerMetacom Careers

Active today

Working Location

1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines

Posted on 03 June 2025

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