Customer Service Representative
Metacom Careers
Job Description
Description
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer inquiries and issues promptly and effectively
- Maintain accurate records of customer interactions
- Collaborate with team members to enhance service processes
- Assist in product knowledge training for team members
- Contribute to a positive team environment
Requirements
- Educational Qualifications: Bachelor's degree required.
- Experience Level: Less than 1 year of experience in customer service or related field.
- Skills and Competencies: Proficient in English, strong customer service skills, ability to effectively pitch and close sales, and technical proficiency.
- Working Conditions: Office environment with occasional remote work.
- Qualities and Traits: Strong communication skills, problem-solving mindset, and a positive attitude.
Brenny Lamban
HR ManagerMetacom Careers
Active today
Working Location
Alorica. Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila, Philippines
Posted on 10 May 2025
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