Customer Service Representative
Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve complaints and issues in a timely manner.
- Maintain customer records and update information as needed.
- Collaborate with team members to improve customer experience.
- Provide feedback on processes to enhance service quality.
- Assist customers with inquiries, resolve issues, and provide back office support.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Strong customer service skills, proficiency in English, problem-solving abilities, a strong work ethic, and technical skills for back office support.
- Qualities and Traits: Positive attitude, excellent communication, patience, and adaptability.
yna lee
HR OfficerStaffing co.
Reply Today 0 Times
Working Location
Concentrix Cebu IT Park Recruitment Site. Jose Maria del Mar Street 9F, 11F, 12F, Lungsod ng Cebu, 6000 Lalawigan ng Cebu, Philippines
Posted on 07 May 2025
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yna leeHR Officer
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Pre-Series A
101-500 Employees
BPO & Call Center
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