Customer Service Representative

Tiu Worldwide Franchise Inc.

Дин37.7-47.1K[Monthly]
On-site - Taguig<1 Yr ExpDiplomaFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Commission, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Time Off & Leave

    Sick Leave, Vacation Leave

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently and professionally.
  • Maintain accurate records of interactions and transactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.
  • Assist in training new customer service representatives.
  • Manage customer inquiries, provide support, assist with back office tasks, upselling and ensure customer satisfaction.

Requirements

  • Educational Qualifications: A minimum of a Diploma in any relevant field.
  • Experience Level: Less than 1 year of experience in customer service or related roles.
  • Skills and Competencies: Proficiency in English, knowledge of Salesforce, strong organizational and interpersonal skills.
  • Working Conditions: Primarily office-based with call center duties.
  • Qualities and Traits: Strong work ethic, adaptability, effective communicator, and team-oriented.
English LanguageCustomer ServiceSalesforceStrong Work EthicOrganizational SkillsInterpersonal SkillsCall CentreBack Office Support
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Gennie Dapula

HR GeneralistTiu Worldwide Franchise Inc.

Reply Today 3 Times

Working Location

1216 Park Triangle Corporate Plaza, BGC Taguig, Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines

Posted on 06 May 2025

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