Customer Service Representative

Accutemps Inc

Дин26.8-35.7K[Monthly]
On-site - Makati1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Description

  • Provide exceptional customer service through various communication channels.
  • Resolve customer inquiries and complaints in a timely manner.
  • Maintain customer accounts and update information accurately.
  • Collaborate with team members to enhance service efficiency.
  • Meet performance metrics and targets consistently.
  • Stay updated on product knowledge and company policies.

Requirements

  • At least a high school graduate
  • Minimum of 1 year BPO-related experience is required
  • 6–12 months of proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Quick and willing learner who can master the details of the product and call-taking techniques
  • Must be able to maintain a positive and professional attitude towards customers at all times
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Ability to work well under pressure and think quickly on your feet
  • Can communicate English well
Customer ServiceInterpersonal SkillsPeople SkillsCall CentreStrong Work EthicEnglish Language
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Mirasol Bansale

HR & AdminAccutemps Inc

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Working Location

Makati. Makati, Metro Manila, Philippines

Posted on 06 May 2025

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Accutemps Inc

101-500 Employees

Human Resources & Recruitment

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