Customer Service Representative
JetSon Manpower Agency
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance, HMO
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and complaints with professionalism and empathy.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with team members to improve service procedures.
- Stay knowledgeable about products and services offered.
- Meet performance goals and deliver a high-quality customer experience.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service or a call center environment.
- Skills and Competencies: Proficient in sales pipeline management, excellent customer service skills, and effective communication abilities.
- Responsibilities and Duties: Handle customer inquiries, manage complaints, and assist with sales processes.
- Working Conditions: Fast-paced call center environment with potential for high call volumes.
- Qualities and Traits: Strong problem-solving skills, patience, empathy, and a positive attitude.
Lovely Joy Zamudio
RecruiterJetSon Manpower Agency
High response rate
Working Location
Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines
Posted on 05 March 2025
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