Customer Service Representative
Detail Cosmetics Squad Cosmetics
Job Description
Benefits
Employee Recognition and Rewards
Anniversary Gifts, Annual Appraisal, Holiday Gifts, Quarterly Gifts
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Others
Company Social Events, Office Parties
Perks Benefits
Annual Company Trip, Company Equipment, Employee Discount, Open Workspace
Description
- Assist customers with inquiries and resolve issues
- Provide information about products and services
- Process orders and manage returns
- Maintain customer records and update databases
- Communicate effectively through various channels (phone, email, chat)
- Collaborate with team members to improve service quality
- Ensure customer satisfaction and build rapport
Requirements
- Educational Qualifications: A Diploma in any field is required.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Proficient in Customer Service, English Language, Problem Solving, and Salesforce. Knowledge of TikTok and Digital Marketing is a plus.
- Responsibilities and Duties: Manage customer inquiries, resolve issues, maintain accounts, and support back-office operations.
- Working Conditions: Primarily office-based with potential remote work options.
- Qualities and Traits: Strong interpersonal skills, adaptability, and a professional demeanor are essential.
HR Recruitment Specialist
Quezon CityDetail Cosmetics Squad Cosmetics
Working Location
Detail Make Over. 183 Judge Juan Luna St, Quezon City, Metro Manila, Philippines
Posted on 19 January 2025
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